Contact information

PRIVACY POLICY

At Mooncloog, your privacy is important to us. This policy explains what information we collect, how we use it, and your rights as a customer.

INFORMATION WE COLLECT When you place an order or browse our store, we may collect:

  • Name, email address, and shipping address
  • Payment information — processed securely by Shopify Payments. We never store your card details
  • Phone number if provided
  • Browsing behavior and device information via cookies

HOW WE USE YOUR INFORMATION We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and support requests
  • Improve our store and customer experience
  • Send promotional emails if you opt in — you can unsubscribe at any time

COOKIES Our site uses cookies to keep track of your cart, remember your preferences, and improve your browsing experience. You can disable cookies in your browser settings, though some features may not work properly.

THIRD PARTIES We use Shopify to power our store. Your data is shared only as necessary to fulfill your order — shipping carriers and payment processors. We never sell your personal data to third parties.

DATA RETENTION We retain your personal information for as long as necessary to fulfill orders and comply with legal obligations. You can request deletion of your data at any time.

YOUR RIGHTS You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt out of marketing communications at any time

To exercise any of these rights, email us at Mooncloog@gmail.com.

SECURITY We take reasonable measures to protect your personal information. All transactions are encrypted via SSL and processed securely through Shopify Payments.

CHANGES TO THIS POLICY We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting to mooncloog.com.

CONTACT Mooncloog — mooncloog.com 39 Nashua St, Manchester, NH 01432, United States +1 603-682-3996 · Mooncloog@gmail.com